BUSINESS COMMUNICATION
Baldoni, J. (2003). Great communication secrets of great leaders. New York, NY: McGraw-Hill. (HD 30.3 .B366 2003)
Booher, D. (2017). Communicate like a leader: Connecting strategically to coach, inspire, and get things done. Oakland, CA: Berrett-Koehler Publishers. (E-book)
Brandl, P. (2016). Crash communication: Management techniques from the cockpit to maximize performance. [United States]: Morgan James Publishing. (E-book)
Butow, E. (2013). Blogging to drive business: Create and maintain valuable customer connections. Indianapolis, IN: Que. (HF 5415.1265 .B885 2013)
Chapman, G. D., & White, P. E. (2019). The 5 languages of appreciation in the workplace: Empowering organizations by encouraging people. Chicago, IL: Northfield Publishing. (HF5549.3.M63.C438)
Conant, D. R., & Norgaard, M. (2011). TouchPoints: Creating powerful leadership connections in the smallest of moments. San Francisco, CA: Jossey-Bass. (HD 57.7 .C649 2011)
Forman, J. (2013). Storytelling in business: The authentic and fluent organization. Stanford, CA: Stanford Business Books. (HD 30.3 .F667 2013)
Goldberg, D.M., & Rosenfeld, M. (2014). People-centric skills; Interpersonal and communication skills for auditors and business professionals. Hoboken, NJ: Wiley. (HD 30.3.G63 2014)
Goldstein, N. J. (2008). Yes! 50 scientifically proven ways to be persuasive. New York: Free Press. (HF 5718 .G65 2008)
Hamlin, S. (2006). How to talk so people listen: Connecting in today's workplace. New York, NY: Collins. (HF 5718 .H284 2006)
Harley, S. (2013). How to say anything to anyone: A guide to building business relationships that really work. Austin, TX: Greenleaf Book Group Press. (HM 1106 .H37 2013)
Hargie, O., Dickson, D., & Tourish, D. (2004). Communication skills for effective management. New York, NY: Palgrave Macmillan. (HD 30.3 .H3653 2004)
Hartley, P. (2015). Business communication: Rethinking your professional practice for the post-digital age. New York, NY: Routledge.
(HF 5718 .H2915 2015)
Harvard business essentials: Business communication. (2003). Boston, MA: Harvard Business School Press. (HF 5718 .H2917 2003)
HBR’s 10 must reads on communication. (2013). Boston, MA: Harvard Business Review Press.
(HF 5718 .H34 2013)
Hoey, J. K. (2017). Build your dream network: Forging powerful relationships in a hyper-connected world. New York, NY: TarcherPerigee.
(HD69.S8H64 2017)
Holtz, S. (2004). Corporate conversations: A guide to crafting effective and appropriate internal communications. New York, NY: AMACOM. (HF 5549.5 .C6 H63 2004)
Keating, E. L., & Jarvenpaa, S. L. (2016). Words matter: Communicating effectively in the new global office. Oakland, CA: University of California Press. (E-book)
Mai, R. P., & Ackerson, A. (2003). The leader as communicator: Strategies and tactics to build loyalty, focus effort, and spark creativity. New York, NY: AMACOM. (HD 30.3 .M34 2003)
Malandro, L. A. (2003). Say it right the first time. New York, NY: McGraw-Hill. (HM 1166 .M35 2003)
McGowan, B. (2014). Pitch perfect: How to say it right the first time, every time. New York, NY; Harper Business. (HF 5718.22 .M336 2014)
Michelli, J. A. (2011). Prescription for excellence: Leadership lessons for creating a world-class customer experience from UCLA Health System. New York, NY: McGraw-Hill. (R 728.2 .M53 2011)
Munter, M., & Netzley, M. (2002). Guide to meetings. Upper Saddle River, NJ: Prentice Hall. (HF 5734.5 .M86 2002)
Neal, J. E., (2016). Key phrases for powerful communications. Perrysburg, OH: Neal Publications. (HF5718.N43 2016)
Patterson, K., et al. (2002). Crucial conversations: Tools for talking when the stakes are high. New York, NY: McGraw-Hill. (BF 637 .C45 C78 2002)
RoAne, S. (2014). How to work a room: The ultimate guide to making lasting connections, in person and online (25th anniversary ed.). New York, NY: William Morrow. (HF 5389 .R63 2014)
Rogelberg, S. G. (2019). The surprising science of meetings: How you can lead your team to peak performance. New York, NY: Oxford University Press. (HF5549.5.C6R634 2019)
Schiefelbein, J. (2017). Dynamic communication: 27 strategies to grow, lead, and manage your business. Irvine, CA; Entrepreneur Press.
(E-book)
Schwartzberg, J. (2017). Get to the point!: Sharpen your message and make your words matter. [Place of publication not identified]: Berrett-Koehler Publishers. (E-book)
Simcic-Bronn, P., Romenti, S. & Zerfass, A. (2016). The management game of communication. Bingley, UK: Emerald Group Publishing. (E-book)
The results-driven manager: Face-to-face communications for clarity and impact: A timesaving guide. (2004). Boston, MA: Harvard Business School Press. (HF 5718 .R47 2004)
Tourish, D., & Hargie, O. (Eds.). (2004). Key issues in organizational communication. New York, NY: Routledge. (HD 30.3 .K485 2004)
Weinschenk, S. m. (2013). How to get people to do stuff: Master the art and science of persuasion and motivation. Berkeley, CA: New Riders. (BF 637 .P4.W45 2013)
Wiskup, M. (2018). The it factor. [Place of publication not identified]: New Word City. (E-book)
Wrench, J. (2013). Workplace communication for the 21st century: Tools and strategies that impact the bottom line. Santa Barbara, CA: Praeger/ABC-CLIO. (E-book)
9/2019 DW